Caboodle configures a separately scoped email backup approach around the mailboxes and recovery needs you identify. We define coverage, retention, access, and a restore test so the backup has a documented purpose.
The final scope names the deliverables, dependencies, and review points before work begins. The work below provides the starting point for that discussion.
Recovery requirements. Identify the mailbox data, incidents, and recovery expectations the backup needs to address.
Coverage planning. Define included users, shared mailboxes, supported data types, and any exclusions.
Provider selection. Review a compatible backup approach and confirm its permissions, licensing, and storage model.
Backup configuration. Set the agreed schedules, retention, and protected mailbox scope within provider capabilities.
Access controls. Assign administrators and establish appropriate account protection and recovery responsibilities.
Job monitoring. Configure supported alerts and define who reviews failed or incomplete backup activity.
Restore testing. Run an agreed sample restore and document the steps, results, and limitations.
Operational runbook. Record how to request recovery, change coverage, review retention, and escalate a backup problem.
How this works
Four steps from the first review to handoff.
Phase 1
Define the recovery need
Agree on the data to protect and the situations in which the team would need it restored.
Phase 2
Configure the backup
Connect the approved provider and set the mailbox scope, retention, and administrative access.
Phase 3
Prove a sample recovery
Test retrieval of representative data and inspect the restored result with the responsible team.
Phase 4
Set ongoing ownership
Document monitoring, recovery requests, and changes to mailbox coverage.
Related services
Connect the mailbox, message, and sending infrastructure.