Caboodle plans and manages organic social content around the work you do, the people you serve, and the questions customers ask. A clear calendar, approval process, and response plan help your channels stay current.
The final scope names the deliverables, dependencies, and review points before work begins. The work below provides the starting point for that discussion.
Channel assessment. Review the active profiles, audience fit, account access, and current publishing habits.
Content themes. Choose recurring topics that explain your services, answer questions, and show relevant business activity.
Publishing calendar. Schedule formats and topics around available material, campaign dates, and review capacity.
Copy and graphics. Prepare agreed post copy and branded creative for the channels included in the engagement.
Approval workflow. Set review deadlines, decision owners, and a process for changes before posts are scheduled.
Profile upkeep. Keep agreed profile details, business links, and key information aligned with the website.
Response routing. Define which comments and messages receive routine replies and which require your team's attention.
Performance review. Review reach, engagement, useful clicks, and recurring questions to improve the next calendar.
How this works
Four steps from the first review to handoff.
Phase 1
Set the channel priorities
Choose where to focus and agree on the publishing cadence, content inputs, and response boundaries.
Phase 2
Build the first calendar
Gather source material and develop posts that reflect the business’s actual work and customer needs.
Phase 3
Approve and publish
Run the agreed review process, schedule approved posts, and check their published presentation.
Phase 4
Review and refresh
Use performance and customer questions to refine themes, formats, and upcoming content.
Related services
Connect the campaign to the rest of the customer journey.