Six leaks, one phone
Missing calls is the obvious one. The other five quietly cost more. From bad greetings to untrained tone to wrong-number hangups, your phone is either a revenue line or a slow drain. There’s no middle ground.
Of inbound calls go unanswered at small businesses
Of callers who reach voicemail never call back
Average annual revenue lost to missed calls
The Phone Leak Scorecard
A two-part audit. Page one calculates your phone leak. Page two is the nine-tip training one-pager you can hand to anyone who answers your phone.
We send it to your inbox. Unsubscribe in one click anytime.
What's inside
- A six-leak scorecard that grades your business across every phone failure mode
- A one-page training handout: smile, company name first, pass the ball, and six more
- A weekly review checklist so the gains stick after the training wears off
- Tools and scripts for greetings, call trees, and wrong-number conversions
After you score your phones
Print the one-pager. Hand it out. Read it aloud once a week. The fix is muscle memory, not policy.
Set up call recording. Pull ten calls a week. Listen with the team. Calls get better in two weeks.
Book a free call. We’ll listen to a few of your recordings and tell you what’s costing you.
Your phone is either making money or losing it.
There is no neutral. Most owners haven’t actually listened to their own incoming calls in a year. Start by scoring them. Fixes follow.